![]() Likewise, upon performing some preliminary inquiries about this message via Googling (and testing both my EPSON Workforce 2540 and my EPSON Workforce 3530 to no avail), I decided to attempt to connect to my EPSON scanners using another scanning application (in my particular case I used VueScan) and I was able to perform a scan, thus quickly indicating that my issue was software related and not hardware related. While I am not inherently a stranger to this particular error message (predominately because when my network scanners automatically turn off or they are disconnected the same error message will occur) however, after ensuring that my scanner was powered on and ready, this error message occurred again upon re-executing the EPSON scan application and I knew something far more sinister had occurred. ![]() ![]() While such hardware configurations are slightly atypical (excluding the poor quality wireless router) to the average at-home consumer (predominantly because my doctoral research necessitated a rather beefy computer and I have a substantial amount of family pictures I am currently digitizing) however, my ability to scan images via EPSON scan was working perfectly until I installed a rather recent Windows update (likely a update between KB2889936 and KB2899513).Ĭonversely, while I cannot definitively say that the Windows update created the problem I encountered or if it simply aggravated some inherent instability within the EPSON scan software nevertheless (after installing these Windows updates) and upon clicking the EPSON scan application icon: That are connected to a mid range overclockable Intel i5 Windows 7 computer with 16 gigabytes of memory via wireless LAN using a older D-LINK DIR-615 router. To begin, I currently own four network scanners: Now, with the preface out-of-the-way, allow me to begin providing a brief overview of my current hardware configuration. Conversely, as a result of this objective, I have incorporated a number of screenshots into this article (since a picture is typically worth a 1000 words) and I would like to briefly mention that these screenshots are being presented (within this article) under the fair use doctrine since their inclusion is strictly educational. ![]() Second, given the diverse occurrence of this particular problem (since scanners are practically a household item), I attempted to make this article as broad as possible in order to make it more palatable to an assortment of technical backgrounds. Likewise, there are also a number of other creative (error message) scenarios generally revolving around the notion that some type of communication problem exist between a computer and the scanner.Ĭonversely, while I might touch upon some of these scenarios within my solution (and hopefully my solution can resolve your particular variation of this problem) however, given that this problem is extremely vague in nature, I can make no guarantees that my solution will resolve your particular variant of this error.įurthermore, if your scanner utilizes a USB or serial connection, I can definitely say that my solution will not resolve your problem however, (under such circumstances) I highly recommend that you examine the list provided above, prior to searching the web again, since the majority of USB related problems are cable or Windows service related (at least based upon my research while solving my particular problem).
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